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Bug/Issue Who's on is showing the web server's hostname/IP address instead of the customer

Discussion in 'SmarterTrack' started by brian_winfield, Nov 3, 2011.

  1. brian_winfield

    brian_winfield New Member

    I've put the who's on script on my web pages following these instructions. (http://portal.smartertools.com/KB/a...-track-visitors-on-your-companys-website.aspx)

    The users are showing up in 'who's on', but the IP Address, Host Name and Host Domain are the web server instead of the user. I would expect all of this code should be running on the client so I'm not sure if this is a configuration issue or a bug.