We set up the Spam Filter per chicagonettech's Howto on this forum: http://forums.smartertools.com/show...and-No-Wizard-PART-2?highlight=content filter This seemed to work well for the first few months, then gradually, missed spam levels increased to what they were prior to applying his settings. So I started adding in the most prevalent keywords from the missed spam into a domain-wide content filter, and forwarding them to a dedicated spam account. This definitely helps the end user to not have to see the spam. However, I notice when going through the filtered spam that on rare occasions legitimate, non-spam emails get filtered even though their "From Address" has nothing that is even close to my keywords, and there are often spam emails that were filtered that, 1)are derivatives of my keywords, and 2) are spam but do not fall under any of the keywords I defined. While it's great that it is filtering additional spam, it is bothersome that this is happening, because of the potential for legitimate emails being falsely filtered. It would be great if the Content Filter only filtered per my EXACT keyword selection. Has anyone else noticed this? Is there a way to remedy it? Here's an example: From Address Contains Specific Words or Phrases Here is a selection from my keywords (the ones that start with 'S'), sorted alphabetically: Score Updates SeniorPeopleMeet SeniorPeopleMeet.com SeniorPeopleMeet.com Dating SeniorPeopleMeet.com.Dating Startup Business Stop Snoring Stop Snoring Immediately Subway Restaurants Sunroom And here are some emails (again, sorted the From field alphabetically) that were filtered with the above keywords: Seen on TV Lint Lizard SeniorPeopleMeet Dating Ski Vacations The "Ski Vacations" in particular bothers me because it is not even close to any of my keywords. How did it get filtered??