I upgraded my smarter stats from 6.3 to 6.5.4450 when I saw that blue status in emails were supposed to be fixed already in latest versions. However, I still can't see the blue bars in Outlook. However, when I open the html email in browser, the blue status bars show up. We can't expect the user to always open emails in browsers so is there a solution to this issue. I am using Outlook 2007. What reason would the blue status bar not show up in outlook. It doesn't show up in gmail either. I looked up that emails services such as Outlook doesn't render background-images of html mail so if that is the reason then do we have any chance of a fix. Thanks.